Last Wednesday a passenger in a taxi heading for Exeter airport, leaned over to ask the driver a question and gently tapped him on the shoulder to get his attention. The driver screamed, lost control of the taxi, nearly hit a bus, drove up over the kerb and stopped just inches from a large plate glass window. For a few moments everything was silent in the taxi. Then, the shaking driver said, “Are you OK? I’m so sorry, but you scared the daylights out of me.” The badly shaken passenger apologised to the driver and said, “I didn’t realize that a mere tap on the shoulder would startle someone so badly.” The driver replied, “No, no, I’m the one who is sorry, it’s entirely my fault. Today is my very first day driving a taxi… I’ve been driving a hearse for 25 years.”